Information we collect
We take steps to ensure that we do not collect your personal information if you use our online forms or call us to report suspected criminal activity, unless you choose to disclose your information to one of our Bespoke Lines or in relation to one of our technical services (such as the Integrity lines - see the exceptions set out above).
When you engage with us in other ways, the types of information collected might include names, date of birth, email address, postal address, telephone number and credit/debit card details, and anything else that you tell us. We will also keep records of how you wish to communicate with us.
We may collect additional information for specific purposes, such as health data (e.g. about allergies if you attend an event; about your health if you run a marathon for us, DBS checks as appropriate in connection with a voluntary role).
How we use your information
There are different reasons why we may use your personal information. In particular:
(i) Campaigning and fundraising
We may use your personal details to update you on upcoming campaigns, fundraising initiatives, events and challenges, and also the results of surveys or polls in which you participated.
We will only send individuals promotional emails (regarded in law as “direct marketing” emails) with their consent. We will record your preferences (for example, we will record that you do not wish to be emailed). Please note that you can also opt out of receiving “direct marketing” at any time by contacting the DPO at the contact details above.
If you sign up to attend an event (such as our regional conferences), or to take an action such as running a marathon with us, we will process your details to assist you to attend and get involved.We might collect information about your health (for example, information about allergies). We may also share your personal details with the companies organising the events, such as the London Marathon group.
Volunteering and engagement
If you volunteer with us, we will process your personal information in connection with that voluntary role and to support you. If you apply for a job with us, we will process your details for the purpose of managing that job application (including contacting you and, with your permission, contacting your referees). If you take on a job with us, you will be subject to a different privacy notice in that capacity.
We ask volunteers to provide information about their ethnicity, which we use (at a statistical level) for the purpose of ensuring equality of opportunity and treatment.
We highlight the roles of some of our volunteers, and the amazing work that they are doing for Crimestoppers, on our website – we will ask you whether you would like to be featured before doing this.
If you donate to us, we will use your details for administrative purposes, such as to process the donation, and to process a gift aid claim (if appropriate).
If you leave us a legacy we will contact you in relation to this, and may get in touch from time to time to ensure that we have the correct details for you.
(iii) Prevention and detection of crime
We process and share personal data for the purpose of the prevention and detection of crime. For more information please see the data sharing section below.
(iv) Sharing with partners
We share information that we collect with our clients (including banks, regulators, retailers, and charities) (“Clients”) in order to prevent and detect crime.
(v) Other processing
We will process your personal details when we are under a legal or regulatory obligation to do so. If we restructure or merge with another organisation, we may transfer your personal data in connection with that restructuring or merger.
We may process your personal data for other purposes, such as to ensure that content from our site is presented in the most effective way for you and your computer, or to notify you of changes to our policies.
To comply with the law we are required to confirm whether our processing of your personal information forms part of a legal or contractual requirement or obligation, and the possible consequences of failing to provide that information. You are not generally under any legal or contractual obligation to provide your information to us.
Cookies and Web Beacons
Like any other website, crimestop.org uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.